Personal Data & Privacy Protection Policy

Primer Software is committed to protecting the personal data and privacy of the visitors and users of the website. For this reason, this “Personal Data & Privacy Protection Policy” (hereinafter the “Policy”) was created, which describes and explains what kind of personal data of the visitors and users of the website is collected by Primer Software and how Primer Software manages and processes them, as well as how the privacy of the visitors and users of the website is protected.

Information about this Policy

This Policy applies only to the information provided when visiting and using the website.

In the future, the website may provide additional uses and acquire increased functionality. If this entails any change in the way your personal data is collected and processed, you will be provided with more details and additional terms in this Policy. Unless otherwise stated, any new use / service of the website that is introduced will be subject to this Policy.

In the event that the use of any service of the website is governed by a more specific personal data protection policy, this more specific policy shall apply jointly with this Policy. In case of conflict or contradiction between the terms of this Policy and the terms of a more specific policy, the terms of the more specific personal data protection policy of each service shall prevail.

The purpose of this Policy is:

  1. To ensure that you know what personal data we collect about you, the reasons for which we collect and process them, as well as to whom we disclose them.
  2. To clarify the way in which we use the personal data you have shared with us.
  3. To explain your rights and options regarding your personal data that is collected and processed upon your visit to and use of the website.

By visiting and using the website, you accept this Policy, you expressly agree to the collection, use and processing of your Personal Data (as defined below) in accordance with this Policy.

Definitions

«PERSONAL DATA» any information relating to an identified or identifiable natural person (data subject), whose identity can be determined, directly or indirectly, in particular by reference to an identification element such as a name, an identification number, location data, an online identifier or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

«APPLICABLE PERSONAL DATA LEGISLATION»: The General Data Protection Regulation (EU) 2016/679 and the community and national legislation on the protection of personal data and privacy in the electronic communications sector, as in force from time to time.

Purpose of processing/legality

Primer Software collects and processes data exclusively and only for the purposes of the legal and proper operation of the website and to offer visitors and users of the website the best possible user experience.

The Personal Data of the visitor and user of the website is collected, kept on file and processed by Primer Software in order to support, promote and ensure the good operation of this website and the provision of specific services to its users.

Method of collecting personal data

Certain personal data is provided directly by the users of the website, for example, when a user registers for a service of the website, and certain data is recorded indirectly during the navigation of visitors and users on the website.

Personal data collected and the purpose of their processing

The personal data collected is further categorized into the data of simple visitors and the data of users of the website’s services, as follows:

(a) SIMPLE WEBSITE VISITORS:

As you browse the website, data regarding the use of the website (“usage data”) is collected for the purpose of analyzing usage and monitoring and improving the website and the services provided. Usage data may include the IP address, geographic location, browser type and version, operating system, referral source (from which page you reached the website), duration of the visit, page views and navigation paths of the website, as well as information regarding the timing, frequency and manner of use of the website and its services by you. The source of the usage data is Google Analytics. The way in which Google Analytics collects and processes data can be found here: www.google.com/policies/privacy/partners/.

The above personal data of the visitors of the website is limited to the information required for the operation and improvement of this website and our services in accordance with the applicable personal data legislation.

(b) WEBSITE SERVICES USERS:

As part of the use of the website, personal data is collected and processed in the event that interest is expressed by the visitor (i) in any of the products of Primer Software, (ii) for cooperation with Primer Software (iii) for communication with Primer Software, and (iv) for employment at Primer Software.

In particular, (i) in the event that interest is expressed in any of the products of Primer Software, data is collected which, depending on the type of business, may also be personal data and which, according to the posted contact form, includes the following: company name, manager, address details, postal code, telephones, email, VAT number, and any personal data that will be filled in the relevant (expression of interest) form in the “comments” field, (ii) in the event that interest in cooperation with Primer Software is expressed, data is collected which, depending on the type of business the visitor has, may also be personal data, which data according to the posted contact form, includes the following: company name, Communication Manager, Email, Address details, telephones, Fax, Business activity, People / staff, and any personal data that will be filled in the expression of interest form in the “A few words about the business” field (iii) in the case of communication with Primer Software where according to the relevant form data is collected including the following: first name, last name, e-mail, and any personal data that may be filled in the relevant expression of interest form in the “comments” field and (iv) in the case of expressing interest in employment at Primer Software, the personal data collected includes the following: full name, patronymic, city of residence, education information, foreign language skills, professional experience, technical skills, and any personal data that will be filled in the relevant (expression of interest) form in the “cover letter” field, while interested parties are given the opportunity to upload their curriculum vitae.

The above personal data of the users of the website’s services is used by Primer Software in order to communicate with you for the purpose of informing you about its products and services and for purposes related to the investigation of the possibility of professional employment at Primer Software.

Data recipients & transfer to third countries

The recipient of the User’s Data of the Services is Primer Software, which may process your personal data strictly under the same terms and conditions defined by this Policy, to which you consent by browsing and using the website. Your registration details are kept securely and are not disclosed to third parties for any reason.

Primer Software may use third-party providers of technical services that host, store, manage and maintain the website, its content and the data collected, as well as other providers of technical services (e.g. email services) to communicate with you in cases where it has received your explicit consent for this communication. Primer Software only uses third-party service providers who agree to use only the personal data provided to them only for the purpose for which it was provided (e.g. technical services, website technical support) and who agree and guarantee that all the processing they engage in will be legal and compliant with the provisions of the applicable personal data legislation.

Primer Software does not sell, distribute or rent your personal data to third parties unless you have expressly given your consent or it is required by law to disclose such data. More specifically, Primer Software may disclose your personal data to third parties when this disclosure is necessary for the establishment, exercise or defense of legal claims, either in the context of court proceedings or a relevant call from Competent Authorities or in the context of an administrative or extrajudicial procedure or for the purpose of preventing or stopping an attack on its computer systems or networks or protecting its rights or property.

The server and data center used by the website are located within the European Union and therefore are obliged to comply with the provisions of the applicable personal data legislation. The data collected through this website is not transferred to companies outside the European Union.

Finally, the website may display advertisements from third-party websites and may contain links that refer to third-party websites. Primer Software does not control and is not responsible for the privacy policy and personal data protection practices of such websites. When you are transferred to these websites, this Policy does not apply and we recommend that you read the respective privacy policies in order to be informed about the collection and processing of your personal data by the above websites.

Security

For Primer Software, the protection of the Personal Data of the visitors and users of this website and the respect of the individual’s privacy on the internet constitute an obvious commitment. All necessary organizational and technical measures required are taken to ensure the security, availability and validity of the data of the visitors and users of this website.

It is ensured that your personal data is secure. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and managerial procedures have been implemented to safeguard and secure the personal data collected.

Duration of processing of Personal Data

The storage and processing of the data of the visitors and users of the website’s services is done exclusively and only as permitted by law or according to your explicit consent only for as long as required, so that the purposes of processing are met (as defined above) or until you object to the use of your personal data by Primer Software or until you withdraw your consent. In the event that it is required by legislation or in the event that it is required for the judicial pursuit or defense of Primer Software against legal claims to retain the personal data for a longer period of time, Primer Software will retain the personal data for a longer period of time.

Cookies and Similar technologies

The website uses cookies to recognize visitors / users. A cookie is a small text file that is placed on your computer’s hard drive and specifically a file that is sent from a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help analyze web traffic or notify us when you visit a specific website. They also allow us, among other things, to store your preferences and settings, allow you to connect to our services, help fight fraud and analyze the performance of the website and its electronic services. We use cookies to identify you when you visit the website and as you browse the website and to determine which pages of the website you visit, helping us analyze data regarding website traffic and improve the website.

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about the use of the website through cookies. The information collected about our website is used to create reports regarding the use of our website. The collection and processing of data by Google Analytics is available here: www.google.com/policies/privacy/partners/ .

In addition, we use cookies to interface with the Facebook service and share content, as well as to record actions that may be taken by the visitor of the website, through the Facebook pixel service. Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject cookies if you prefer. The website www.allaboutcookies.org offers good and simple instructions on how to manage cookies using different types of browsers. Reducing cookies may prevent you from taking full advantage of the website.

Method of accessing your Personal Data and controlling it

Upon request, you will be provided with information regarding whether and what personal data is collected and processed in relation to you (“right of access”).

In case your personal data is incorrect, you have the right:

– To request their correction to the extent that they are inaccurate and/or incomplete (“right to rectification”).

– To request their deletion (“right to erasure”). Primer Software will delete your personal data without undue delay under the terms and conditions of the applicable legislation. Primer Software may delete the data only if there is no legal obligation or if it does not have another legal right to retain it. Of course, if the data of a visitor / user of the website is deleted, then Primer Software is not in a position to continue providing its services to the said user, when these require the use of the specific data.

– To request the restriction of the processing of your personal data under the terms and conditions of the applicable legislation and to be informed before the lifting of the restriction of processing.

– To have any correction or deletion or restriction of the processing of your personal data communicated to each recipient to whom the said data was disclosed, to the extent possible and provided that this does not entail a disproportionate effort, as well as to be informed about the said recipients.

– To receive your personal data in a structured, commonly used and machine-readable format, i.e. in electronic form, as well as the right to transmit them to another controller (“right to data portability”).

– To object at any time to the processing of your personal data based on grounds relating to your particular situation (“right to object”).

– Not to be subject to a decision based solely on automated processing, including profiling, provided that the decision would have legal effects on you or similarly significantly affects you.

– To withdraw your consent for your personal data to be used in the future, in whole or in part. The withdrawal of your consent shall not affect the lawfulness of processing based on consent prior to its withdrawal.

Finally, in accordance with the applicable personal data legislation, you have the right to lodge a complaint with the Personal Data Protection Authority.

You can send relevant requests or any related question regarding this Policy or the personal data protection practices applied by Primer Software to the email address: support@primer.gr or by sending a letter to our offices, at the address K. Paleologou 35A , Chalandri, Attica, P.C. 15232.

Primer Software is committed to protecting your personal data. If you have any questions or comments regarding the management of your personal data by Primer Software, please contact us at the address and details mentioned above. You can also use this address in order to notify us of any concerns you may have regarding compliance with this Policy.

Changes to this policy

We reserve the right to update/revise this Policy at any time without prior notice, from time to time, by publishing a new version on the website. We will process the data in accordance with the Policy in effect at the time you provided your consent to the processing of your personal data in accordance with the said Policy. When a significant change to the Policy takes place, we will notify you appropriately, e.g. via a prominent notice (banner) on the website. You should check this page occasionally to ensure that you are satisfied with any changes to this Policy and carefully read any relevant notice you receive. By continuing to use the website you consent to the updated Policy. Use the “Last updated” date on this Policy to be informed about when it was last modified.

Last Policy Update: 18 / 2 / 2020